FAQs
Frequently Asked Questions
About Our Products
Q: What format are the study guides in?
A: All our study guides are digital downloads in PDF format, making them easy to view on any device - computer, tablet, or phone. You can also print them for offline study.
Q: When will I receive my download?
A: Immediately after purchase! You'll receive an email with your download link within minutes. You can also access it from your account dashboard.
Q: Are these notes suitable for Australian pharmacy students?
A: Absolutely! These notes are created by a registered Australian pharmacist and are aligned with the Australian Medicines Handbook (AMH) and Australian pharmacy practice standards.
Q: How many OTC conditions are covered?
A: Our comprehensive guide covers 20+ common over-the-counter conditions that you'll encounter in exams and practice.
Orders & Payment
Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, and Shop Pay for secure, fast checkout through Shopify's encrypted payment system.
Q: Can I get a refund?
A: Due to the digital nature of our products, all sales are final once you've downloaded the file. However, if you experience technical issues accessing your purchase, please contact us within 7 days and we'll help resolve it immediately.
Q: Do you offer student discounts?
A: We occasionally run promotions! Subscribe to our email list to be notified of special offers and discounts.
Technical Support
Q: I didn't receive my download link. What should I do?
A: First, check your spam/junk folder. If you still can't find it, email us at Pharmastudying@outlook.com with your order number and we'll resend it immediately.
Q: The download link isn't working. Can you help?
A: Absolutely! Contact us at Pharmastudying@outlook.com and we'll send you a fresh download link right away.
Q: Can I access my purchase on multiple devices?
A: Yes! Once downloaded, you can save the PDF to any of your devices for personal use.
Q: Can I print the study guides?
A: Yes, you can print them for your personal study use.
Using the Study Guides
Q: Are these notes exam-focused?
A: Yes! They're designed to help you prepare for pharmacy exams while also being practical for real-world pharmacy practice.
Q: Will these notes be updated?
A: We regularly review and update our content to ensure it remains current with the latest AMH guidelines and best practices.
Q: Can I share these with my study group?
A: Our products are for personal use only. Sharing, reselling, or redistributing is prohibited under copyright law. If your study group wants access, each member should purchase their own copy.
Still Have Questions?
If you didn't find what you're looking for, please contact us. We're happy to help!